Safety overview
Safety is the product constraint.
SmallAsk should not send real-world help until validation, reviewer controls, buddy enforcement, and reporting exist.
Validate both sidesPhone, email, area, group approval, and risk-based checks.
Review before dispatchReviewers approve, clarify, reject, assign, or ask the group.
Buddy requiredIn-person support needs two accepted helpers and check-in/out.
Report always availableIncidents route back to reviewers/admins before future assignments.